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GPDUSA.COM Terms and Conditions of Use
We
appreciate your business and hope that you enjoy your shopping experience with
GuitarPartsDepot.com. We ask that you PLEASE READ THESE TERMS AND CONDITIONS OF
USE ("USER AGREEMENT") VERY CAREFULLY.
TERMS AND
CONDITION OF SALE
TERMS AND CONDITION OF USE
BY VISITING, BROWSING, SHOPPING, ACCESSING OR
OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY GPDUSA.COM YOU AGREE
TO BE BOUND BY THESE TERMS AND CONDITIONS.
Important Information About This Legal
Contract You agree to this User Agreement, and
all of its terms and conditions, by visiting, browsing, shopping, accessing or
otherwise using the Site. These terms and conditions are subject to change
without prior notice at any time, in GPDUSA.COM's sole discretion. By
visiting, browsing, shopping, accessing or otherwise using the Site after a
change has been posted to the Site, the Customer accepts that change. Customers
should check this User Agreement and the Privacy Pledge frequently
Acceptance of Contract Terms This User Agreement, and all of its terms and conditions,
constitute a legal contract between you and GPDUSA.COM (References to "you"
or "your" shall relate to a customer of GPDUSA.COM or other party that
visits, browses, shops, accesses or otherwise uses the Site (the "Customer");
references to "GPDUSA.COM" shall relate to GPDUSA.COM and its
affiliates.) By visiting, browsing, shopping, accessing or otherwise using this
site ("Site"), you acknowledge that you have read, understood, and agree to be
bound by this User Agreement and comply with all applicable laws and
regulations, including U.S. export and re-export control laws and regulations.
If you do not agree to this User Agreement, as it may be changed by
GPDUSA.COM from time to time, do not use this Site. The material provided
on this Site is protected by law, including, but not limited to, United States
copyright law and international treaties. This Site is controlled and operated
by GPDUSA.COM from its offices within the United States. GPDUSA.COM
makes no representation that materials in the Site are appropriate or available
for use in other locations, and access to them from territories where their
contents are illegal is not authorized. Those who choose to access this Site
from other locations do so on their own initiative and are responsible for
compliance with applicable local laws. Any claim relating to, and the use of,
this Site and the materials contained herein is governed by the laws of the
state of CA without regard to conflict of law rules. You consent to
jurisdiction of the federal and state courts located in Los Angeles County,
CA to hear any such claims.
Access, Interference and Linking GPDUSA.COM grants you a limited license to access and make
personal use of the Site and not to download (other than page caching) or modify
it, or any portion of it, except as provided below under "Use Restrictions," or
with express written consent of GPDUSA.COM. The following activity on
the Site is expressly prohibited: Any non-personal or commercial use of any
robot, spider, other automatic device, or manual process to monitor or copy
portions of the Site or the content contained herein without prior written
permission by GPDUSA.COM; collection or use of any product listings,
descriptions, or prices, from the Site for the benefit of another merchant that
supplies products competitive with or comparable to those offered on the Site;
and, Any use of, visits to, or other action that imposes an unreasonable or
disproportionately large load on the Site, or otherwise interferes with its
proper and timely functioning.
Any unauthorized use terminates the license granted by
GPDUSA.COM. You are granted a limited, revocable, and nonexclusive right
to create a hyperlink to the home page of the Site so long as the link does not
portray GPDUSA.COM, its affiliates, or their products or services in a
false, misleading, derogatory, or otherwise offensive matter. You may not use
any GPDUSA.COM logo or other proprietary graphic or trademark as part of
the link without express written permission. GPDUSA.COM does not review
or control third-party sites that link to or from the Site, and is not
responsible for the contents of any third-party sites linked to or from the
Site.
Use Restrictions The copyright in all material provided on this Site is held by
GPDUSA.COM or by the original creator of the material. Except as stated
herein, none of the material may be copied, reproduced, distributed,
republished, downloaded, displayed, posted or transmitted in any form or by any
means, including, but not limited to, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of GPDUSA.COM
or the copyright owner. Permission is granted to display, copy, distribute and
download the materials on this Site for personal, non-commercial use only,
provided you do not modify the materials and that you retain all copyright and
other proprietary notices contained in the materials. This permission terminates
automatically if you breach any of these terms or conditions. Upon termination,
you must immediately destroy any downloaded or printed materials. You also may
not, without GPDUSA.COM 's prior written permission, "mirror" any material
contained on this Site on any other server. Any unauthorized use of any material
contained on this Site may violate copyright laws, trademark laws, the laws of
privacy and publicity, and communications regulations and statutes. All
trademarks and registered trademarks are the sole property of their respective
owners. Photographs courtesy of respective manufacturers. GPDUSA.COM and
the Circle of Service logo are trademarks of GPDUSA.COM Copyright © 2002
GPDUSA.COM.
Microsoft and the Passport Logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries and are used under license from Microsoft.
Limitation of Liability UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO,
NEGLIGENCE, SHALL GPDUSA.COM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA
OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON
THIS SITE, EVEN IF GPDUSA.COM OR A GPDUSA.COM AUTHORIZED
REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE
OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR
CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Arbitration By
accessing the Site and using the information therein available and/or by
purchasing any products or services made available through this Site, you agree
with GPDUSA.COM, its service providers, agents, employees, successors,
assigns, affiliates, parents, subsidiaries and any content provider or offer or
of goods or services on this Site or through any other associated activity, that
ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU
MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE
DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS
ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION under the Code of Procedure of ARBITRATION-FORUM.COM (the "Code") in
effect at the time the claim is filed. The Code is available at
http://www.arbitration-forum.com or can be obtained by calling 1-800-753-9448.
Notwithstanding any choice of law provision included in this User Agreement,
this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C.
§§ 1-16) and the New York Convention on the Enforcement of Arbitration Awards (9
U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the
award is sought). Hearings shall be held as provided by the Code and if any
In-person Hearing is required, it shall be held in Agoura Hills, CA. Each
party shall bear its own cost of any legal representation, discovery, or
research required to complete arbitration.
Privacy Please
review our Privacy Notice, which also governs your visit to this Site. You
are responsible for maintaining the confidentiality of your account and password
and for restricting access to your computer, and you agree to accept
responsibility for all activities that occur under your account or password. If
you are under 18, you may use the Site only with a parent or guardian.
GPDUSA.COM reserves the right to refuse service, terminate accounts, remove
or edit content, or cancel orders in its sole discretion.
Communications to GPDUSA.COM Any communication or material you transmit to the Site by
electronic mail or otherwise, including any data, questions, comments,
suggestions, or the like is, and will be treated as, non-confidential and
non-proprietary. Anything you transmit or post may be used by GPDUSA.COM
for any purpose, including but not limited to reproduction, disclosure,
transmission, publication, broadcast, and posting. Furthermore, GPDUSA.COM
is free to use any ideas, concepts, know-how, or techniques contained in any
communication you send to GPDUSA.COM or the Site for any purpose
whatsoever, including but not limited to developing, manufacturing and marketing
products using such information.
Copyright Complaints If you believe that your work has been copied in a way that
constitutes copyright infringement, please
contact: GPDUSA.COM 5311 Derry Ave Agoura Hills CA,
91301 Phone: 818-735-7944 Fax: 818-735-7925 Email: sales@gpdusa.com
Disagreement with These Terms and
Conditions If you disagree with any of the
terms and conditions of this User Agreement, please do not visit, browse, shop,
access or otherwise use this Site.
GPDUSA.COM
Terms and Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE
("SALE AGREEMENT") VERY CAREFULLY.
THE CUSTOMER AGREES TO BE BOUND BY THIS SALE
AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS (UNLESS THE CUSTOMER HAS SIGNED A
SEPARATE FORMAL PURCHASE AGREEMENT WITH GPDUSA.COM. IN WHICH CASE THE
SEPARATE AGREEMENT SHALL GOVERN).
Important Information About This Legal
Contract This Sale Agreement is a legal
contract between the Customer and GPDUSA.COM. The Customer accepts this
Sale Agreement by making a purchase, placing an order, or otherwise shopping on
the Site. (References to "you" or "your" shall relate to the Customer;
references to "GPDUSA.COM" shall relate to GPDUSA.COM and its
affiliates.) The terms and conditions of this Sale Agreement are subject to
change without prior notice, except that the terms and conditions posted on the
Site at the time the Customer initially places or modifies an order will govern
the order in question.
This Sale Agreement constitutes the entire agreement
between the Customer and GPDUSA.COM relating to the purchase or sale of
goods or services on the Site. The Sale Agreement may only be modified or
terminated with regard to goods or services that have been purchased or sold on
the Site in a writing signed by GPDUSA.COM. Electronic records (including
signatures), that are otherwise valid, shall be accepted under the Sale
Agreement. The Customer consents to receiving electronic records, which may be
provided via a web browser or e-mail application connected to the Internet;
consumers may withdraw consent to receiving electronic records or have the
record provided in non-electronic form by contacting GPDUSA.COM at the
address provided below.
In the event of any conflict between the terms and
conditions stated on your purchase order and this Sale Agreement or any terms
and conditions on our invoice, you agree that the provisions of this Sale
Agreement and our invoice shall control.
Governing Law THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE
LAWS OF THE STATE OF CA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE
CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN
Los Angeles COUNTY, CA FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING
ARISING OUT OF THIS SALE AGREEMENT.
Title; Risk of Loss Title to goods herein being purchased is retained by the seller
until goods are paid for by the purchaser and at that time title passes to the
purchaser. Loss or damage that occurs during shipping by a carrier selected by
GPDUSA.COM is GPDUSA.COM's responsibility. Loss or damage that occurs
during shipping by a carrier selected by Customer is Customer's responsibility.
Title to software will remain with the applicable licensor(s).
Export Sales If
goods herein being purchased are being purchased for purposes of export, the
Customer must obtain from the federal government certain export documentation
before shipping to a foreign country. In addition, manufacturers' warranties for
exported goods may vary or even be null and void for goods exported outside the
United States. The Customer should inquire further regarding any questions. Any
and all liability is only for the products purchased.
General Legal Disclaimer GPDUSA.COM HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES
EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY
GPDUSA.COM IN NO WAY AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF
ANY.
Internet Disclaimer Internet connectivity requires access services from an Internet
access provider. Contact your local access provider for rates, terms and
conditions.
56K Disclaimer 56K modems are capable of 56Kbps downloads, however, current
regulations limit download speed to 53Kbps.
Third-Party Product and Y2K
Disclaimer All products sold by GPDUSA.COM
are third party products and are subject to the warranties and representations
of the applicable manufacturers, including but not limited to Y2K compliance.
Accordingly, GPDUSA.COM makes no representation or warranty with respect to
the Y2K compliance of products sold.
Pricing and Information
Disclaimer All pricing subject to change. For
all prices, products and offers, GPDUSA.COM reserves the right to make
adjustments due to changing market conditions, product discontinuation,
manufacturer price changes, errors in advertisements and other extenuating
circumstances. High volume bids are welcome! While GPDUSA.COM uses
reasonable efforts to include accurate and up-to-date information on the Site,
GPDUSA.COM makes no warranties or representations as to the Site's
accuracy. GPDUSA.COM assumes no liability or responsibility for any errors
or omissions in the content on the Site.
Limitation of Liability GPDUSA.COM WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF
BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY
EXCEPT AS EXPRESSLY PROVIDED HEREIN. GPDUSA.COM WILL NOT BE LIABLE FOR
PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA
OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF
PRODUCTS OR SERVICES, GPDUSA.COM IS NOT LIABLE OR RESPONSIBLE FOR ANY
AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE
PURCHASE(S) UNDER THIS AGREEMENT.
Arbitration ANY
CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL
TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale Agreement, its
interpretation, or the breach, termination or validity thereof, the
relationships which result from this Sale Agreement (including, to the full
extent permitted by applicable law, relationships with third parties who are not
signatories to this Sale Agreement), GPDUSA.COM's advertising, or any
related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under the Code
of Procedure of ARBITRATION-FORUM.COM (the "Code") in effect at the time the
claim is filed. The Code is available at http://www.arbitration-forum.com or can
be obtained by calling 1-800-753-9448. Notwithstanding any choice of law
provision included in this Sale Agreement, this arbitration agreement is subject
to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on
the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the
jurisdiction where enforcement of the award is sought). Hearings shall be held
as provided by the Code and if any In-person Hearing is required, it shall be
held in Agoura Hills, CA. Judgment on the award rendered by the arbitrator(s)
may be entered by any court having jurisdiction. Each party shall bear its own
cost of any legal representation, discovery, or research required to complete
arbitration.
Orders; Payment Terms; Interest;
Taxes Orders are not binding upon
GPDUSA.COM until accepted by GPDUSA.COM. Terms of payment are within
GPDUSA.COM's sole discretion. Invoices are due and payable within the time
period noted on the invoice, measured from the date of the invoice.
GPDUSA.COM may invoice parts of an order separately. Customer agrees to pay
interest on all past-due sums at the highest rate allowed by law. The Customer
is responsible for sales and all other taxes associated with the order.
Freight Policy Shipping and handling charges on all orders vary, based on
weight and delivery address. For our most current and competitive rates, options
and shipping specials, please use the Shipping Calculator option on our website.
Please note that address corrections due to incorrect information provided by
the customer will be subject to additional delivery/redirect charges. For the
Customer's protection, we ship only to the verified billing address of the
Customer's credit card. In some circumstances, international shipping may be
available. Call for details.
Credit Cards Credit card charges and all other payment methods are processed
online after ordering the products and/or services. We do verify all credit card
orders. We do verify credit information receive for your protection and ours.
Due to increasing credit card fraud, if the ship to and bill to addresses on
your order are not the same, your order may be delayed while we verify the
legitimacy of the transaction. Other orders suspected of fraud will be delayed
until verified. In some instances, we may ask you to provide us with additional
information to verify the legitimacy of the information received.
Return Policy The following refund policy applies to all products except
those stating their own refund policy with the product
description:
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GPDUSA.COM offers a 30
day return policy on selected items, based on manufacturer return
policies. Special Orders, Custom orders, Clearance, Scratch and Dent
and Blem items are not eligible for return or exchange. For
information not listed, please contact us. |
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To obtain a Return
Merchandise Authorization (RMA) number before shipping your product, Go to
www.gpdusa.com and click on REQUEST RMA. You must log into your account to
view your order details. NO returns of any type will be accepted without
an RMA number. |
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All products returned MUST:
be 100 percent complete, contain ALL original boxes and packing materials,
have original UPC codes on the manufacturer boxes, contain all manuals,
blank warranty cards and other accessories and documentation provided by
the manufacturer. Products being returned to GPDUSA.COM must be
properly packaged so they are received in new, undamaged and unused
condition when returned. Items must not show any signs of usage or
installation. Returned items that have been improperly packaged and
damaged in transit back to us will not be eligible for a refund, credit or
exchange. Any item, in GPDUSA.COM's opinion that shows signs of usage
and or installation will not be eligible for return or
refund. |
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You are responsible for
shipping charges on returned items. GPDUSA.COM will match your
shipping method on your replacement or exchange item(s). Please note that
original shipping charges will be deducted from returned items that have
'Free Shipping'. |
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GPDUSA.COM strongly
recommends you fully insure your return shipment in case it is lost or
damaged and you use a carrier that can provide you with proof of delivery
for your protection. International orders may be subject to taxes and
duties as required by the country of destination. GPDUSA.COM does not
charge nor collect any taxes, duties or fees on any International order.
These fees are the responsibilty of the purchaser. As required by law,
GPDUSA.COM will not classify any orders as a "gift". Any orders
refused by the customer for any reason will be subject to the shipping
charges plus a 20.000 percent restocking fee. |
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If merchandise arrives
damaged: it is best to REFUSE it back to the carrier attempting delivery.
If you accept the package make sure it is noted on the carrier's delivery
record in order for GPDUSA.COM to file a damage claim. Save the
merchandise AND the original box and packing it arrived in, notify
GPDUSA.COM immediately to arrange for a carrier inspection and a pick
up of damaged merchandise. If you do not notify GPDUSA.COM of damaged
goods within the first 15 days of arrival, our regular return policy will
override any claim of damage, and will fall under all current manufacturer
restrictions. Call 818-735-7944 or your GPDUSA.COM account manager to
arrange for carrier inspection and a pick up of damaged merchandise.
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DEFECTIVE returns can be
returned directly to GPDUSA.COM within 5 days from the delivery date,
at GPDUSA.COM's discretion for: credit, replacement, exchange or
repair. |
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Manufacturer restrictions
do apply and are outlined in our detailed policy. Any item that is missing
the UPC can ONLY be replaced with the same item. After 30
days, all manufacturers' warranties apply. |
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NON-DEFECTIVE returns can
be accepted directly by GPDUSA.COM within 30 days from
the invoice date, at GPDUSA.COM's discretion for: credit, exchange.
All NON-DEFECTIVE returns are subject to a 20.000 percent
restocking fee. |
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GPDUSA.COM reserves the right to authorize
product returns beyond 30 days from the invoice date. IF the product
is accepted after after 30 days and before 30 days, credit will be issued toward FUTURE
PURCHASES ONLY. Original shipping and FREE shipping charges are
refunded on returned items. Customers are responsible for all shipping charges
back to GPDUSA.COM on returned items.
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